TheSims2.com - Help



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Technical Support

If you are having a registration question or a technical problem with The Sims 2 such as graphics questions, error messages or other performance-related issues, please visit our Technical Support page. On these pages you can search our solutions or ask a question.
:: Technical and Gameplay Answers
:: How to Product Register your game
:: Minimum Specifications
:: Windows Vista FAQ

Gameplay Help

The Sims 2 FreeTime Prima Guide
Now you can download samples of The Sims 2 FreeTime Prima strategy guide!
:: Prima Guide Sample 1 (PDF format- 13.0Mb)
:: Prima Guide Sample 2 (PDF format- 13.0Mb)
:: Purchase The Entire Guide

The Sims 2 Bon Voyage Prima Guide
Now you can download samples of The Sims 2 Bon Voyage Prima strategy guide!
:: Prima Guide Sample 1 (PDF format- 1.0Mb)
:: Prima Guide Sample 2 (PDF format- 1.0Mb)
:: Purchase The Entire Guide

The Sims 2 Seasons Prima Guide
Now you can download samples of The Sims 2 Seasons Prima strategy guide!
:: Prima Guide Sample 1 (PDF format- 2.0Mb)
:: Prima Guide Sample 2 (PDF format- 2.0Mb)
:: Purchase The Entire Guide

The Sims 2 Cheat Codes
Get a little help from Maxis with these official cheat codes.
:: Show Me The Cheats

The Sims 2 Open For Business FAQ: The Basics
We have created a new FAQ to help you get started with your new business. This FAQ focuses on Location, Objects, Stock, Employees, Customers and Growth.
:: Help My Business Grow!

The Sims 2 Open For Business Prima Guide
Now you can download a sample of The Sims 2 Open For Business Prima strategy guide!
:: Prima Guide Sample (PDF format- 2.01Mb)
:: Purchase The Entire Guide

The Sims 2 University Cheat Codes
Even with these cheat codes graduating won't be easy.
:: Show Me The Cheats

The Sims 2 University Prima Guide
Now you can download the first 2 chapters of The Sims 2 University Prima strategy guide!
:: Chapter 1 - 6.83Mb
:: Chapter 2 - 8.22Mb

The Sims 2 Cheat Codes for Console Platforms
Cheat codes for the XBox, GameCube, and PlayStation2 platforms.
:: Show Me The Cheats

The Sims 2 Walkthrough for the GBA and DS
Download the Walkthrough for the GameBoy Advance and the Nintendo DS.
:: Nintendo DS Walkthrough
:: Nintendo DS Mission Structure
:: GameBoy Advance Walkthrough

Tutorials

Learn how to get more out of your gameplay experience with The Sims 2. Make custom content, create new neighborhoods for your game or become the movie director you've always wanted to be with our tutorials.

Movie Making Tutorials
:: Get pointers on making good movies
:: Making Movies with The Sims 2 Movie Maker

HomeCrafter and Neighborhood Tutorials
:: The Sims 2 HomeCrafter Plus FAQ
:: Add a basement to your Sims' home - Regular
:: Add a basement to your Sims' home - Advanced
:: Neighborhoods Tutorial using SimCity 4 Deluxe

The Sims 2 Body Shop Tutorials
:: The Sims 2 Body Shop Hint Book by Prima Guide
:: Make a Custom T-Shirt with The Sims 2 Body Shop

Downloadable Body Shop Tutorial

Download in English

Download in Japanese

Download in Korean

Download in Traditional Chinese

Download in Simplified Chinese

Download in Thai

Game Patches

Now you can update your game to version 1.0.0.971. To see a complete list of fixes and download the patch, head on over to the updates area.
:: Download The Patch
:: Patch Installation Help

Exchange Patch

Fix the "Error Code 5" when uploading to the Exchange.
:: Download The Patch
:: Patch Installation Help

Tools for Your Game

The Sims 2 Content Manager Tool
The Sims 2 Content Manager is a simple tool that allows you to view modified content added to your game. You can then enable, disable or delete the content from this tool and have this reflected in The Sims 2 game and it's expansion packs.
:: Download the Tool

The Sims 2 Home Crafter Tool
Get the tool that lets you create unique design elements that you can use to personalize your environments in The Sims 2.
:: Download the Tool

Website Help

You must register your copy of The Sims 2 to use many of the features on this webiste.
If you have a question about The Sims 2 Exchange, the MySim Pages or anything else you find on the website, check out these handy help links before contacting tech support. We may already have the answer to your question.

General - Random Questions Answered
:: How do I change my account password?
:: Information on modified or hacked objects in the exchange

Exchange - Upload and Download Content
:: What are the rules for the Exchange?
:: How do I add screenshots to my Exchange assets?
:: How do I add objects of my own creation to the game?
:: How do I upload Sims, Lots or Stories?
:: How do I download stuff from the Exchange?
:: What information is included in the Exchange?
:: What do all of those tabs mean?
:: How do ratings work in the Exchange?
:: Regular removal of exchange items

Albums - Storytelling For Simmers
:: How Do I Backup My Stories?

MySim Pages - Your home on TheSim2.com
:: What is a MySim Page?
:: MyBusinesses Pod

BBS - The Sims 2 Bulletin Boards
:: What are the rules for the BBS?
:: How do I edit or format my posts? And how do rankings work?

The Custom Content Browser - Error Codes
:: Error codes, what they mean and how to possibly fix them.

Chat - Maxis Moderated Events
:: Where are the chat transcripts?
:: How can I participate in a chat?

Sitemap - Find Your Way Around
:: Where can I find a sitemap?

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